Doctor Somchai (Supersight Surgery Centre) Overview
Specialist Clinics Overview / Summary:
Bangkok Pattaya Hospital (BPH) pride ourselves on providing patient-centered care and being strongly committed to delivering the best medical attention possible. We found that most of our refractive surgery customers were having similar demands and expectations including simple procedures, minimum pain, wishing to the best possible visual outcome. But each individual has different basic knowledge about the procedure, roles of patient cooperation and how to prevent the possible risks and complications.
A holistic approach was introduced for each individual to serve the actual needs of each person. The SuperSight Surgery (SSS) Center came up with the conclusion that an innovative technology, which could replicates younger natural vision in elderly and simply answers the needs of the patients, must be integrated to the safe and comfortable medical service. By employing leading-edge lens implant technology and latest medical equipment, backed up by highly experienced ophthalmic staff and moreover, patient participation.
With 71 of our devoted staff (including ophthalmologist +3 counselor and nurses from out-patient department +18 nurses and nurse-aided personnel from in-patient department +49 nurses and nurse-aided personnel from operating room), the SSS center, founded as virtual patient care unit, offers the highest quality eye surgery backed by responsive service and that we take a truly innovative approach coupled with unwavering attention to detail.
The SSS procedure uses topical anesthesia so the patients will be awake during operation and will be asked to keep their head still, and lie as flat as possible. Some excited or nervous patients may try to move or squeeze their eyes cause difficult and prolong procedure, follow by complications such as corneal edema, which may affect the visual outcome. Every patient has to use post-operative medications and limit some activities to prevent the risk of infection after surgery. Some patients do not follow the instructions or regimens then take risk of complication.
The review of medical records in past 6 years revealed low complication rate (~ 1%) and just the minor complications occurred but all incidents were related to poor patient compliance, which happened about a half of cases during and after operation. The multidisciplinary team emphasized that the patient participation will play important role in evolution of quality medical care, so a new strategy was developed in April 2008 to ensure the good patient compliance throughout the process of treatment.